We just moved into our home to find the A/C system wasn't working properly. ECM sent over a great repair tech, Glenn, who was EXACTLY on time at 8AM and promptly found/corrected the problem. Unfortunately, his work won't be "quite enough" to save the system, but certainly he's to be commended for working hard to promptly assist the customer. He's a good reason I will utilize ECM regulary.
The very next day I DID call for service with a plumbing problem and the teck also was very polite, friendly, and efficient and he also correctly found/fixed the problem. I wouldn't hesitate to call ECM of Boynton Beach anytime for service.
Bob F. Boynton Beach, FL Aug. 25, 2016
After a very unpleasant experience with another service company, I switched to ECM about 9 years ago. I have always been highly satisfied with their fast response and professionalism. I have a whole-house maintenance plan and this week had a new air conditioner installed by ECM.
Edward K. Fort Lauderdale FL Jul. 14, 2016
The technicians were here on time and were efficient and courteous. They told us the time they would be finished and were. They swept the garage and left everything clean.
Beverly K. Wellington FL Jun. 9, 2016
Never easy to have to spend the moneyh to replace a central AC unit... but, ECM did their best to simplify the process. On time as scheduled; excellent installation with attention to detail; assistance with rebates and a fair price.
Terry H. Lake Worth FL May. 14, 2016
ECM has the most professional and courteous technicians I have ever dealt with in Florida. Not only leave your home jus the way it was when they came. They bring their own trash bags, paper towels or clean rags. In every instance when I have called for service they come the same day. They have always had the parts they needed for the repair. If there was a ten star rating they would get the ten.
Barbara P. Delray Beach FL. May. 7, 2016
Awesome service. Came on time, was friendly and fixed the problem fast. Definitely worth the price! Thank you ECM!!
Sunny S. Fort Lauderdale FL May. 5, 2016
The installers were here on time. They did the work in a professional and efficient manner. They were neat and informative. I would recommend them.
Doreen B. Boynton Beach FL Apr. 26, 2016
My air conditioner failed on me on a Thursday morning. That same morning I called and made an appointment for an estimate with ECM. They came out the next day at 8am on the dot. We negotiated and I was able to get financing that same day. Saturday morning at 9am the two employees arrived and began installing the new unit. By 4pm the house was getting colder air. Amazing how fast we were able to get everything done at a reasonable price, considering I'm a new customer. We will see how it plays out in the future, but I have high hopes.
Francy S. Boynton Beach, FL Apr. 26, 2016
Just had our A/C compressor replaced. Had a great experience. The initial contact explained everything, including the equipment specifications. The install team was amazing. They were on time and professional and did a great job, including a lot of extra work to get the compressor in the designated location. In addition, after installing the new air handler in the garage, they left the location cleaner than it was when they arrived. A great job all around. In addition, we have had a service contract with ECM since 2002 and they have done a great job keeping our appliances in good shape.
Matthew S West Palm Beach Mar. 14, 2016
ECM came to the rescue! I had an evaluation of my AC done and found that the old unit had several problems that were immanently dangerous. After pointing out all the problems I elected to have an entire new system installed. The very next day the team was here at 8:30am and spent the entire day revamping my antiquated system. They were neat, courteous, and answered all my questions patienly and fully. I could not have asked for a better crew or a more perfect installation!
Ronnie P Delray Beach Mar. 9, 2016